Quality Management Service
In our center, quality of work is carried out according to Ministry of Health Quality Standards-ADSH with the support of management and the department responsible for quality "Quality Development Unit" .
CORPORATE SERVICES
- Institutional Structure
- Quality management
- Document Management
- Risk management
- SKS ADSH
- Unsolicited Event Notification System
- Emergency and Disaster Management
- Education Management
- Social responsibility
HEALTH SERVICE
- Prevention of Infections
- Sterilization Services
- Drug Management
- Patient care
- Radiation Safety
- Prosthesis Laboratory Services
- Operating room
SUPPORT SERVICES
- Facility Management
- Hotel Services
- Information Management System
- Material and Device Management
- Medical Records and Archive Services
- Waste Management
- Outsourcing
INDICATOR MANAGEMENT
- Service Quality Indicators
- Clinical Quality Indicators
- Security Reporting System
Oral and Dental Health Center;
- To ensure notifications that any undesirable events that occur at the last moment (or near-by-moment) or that are likely to occur at the last moment when they are about to happen
- Watching these events
- As a result of the notifications, the Security Reporting System was established to ensure that the necessary measures were taken for these events.
Display Management
In order to improve the measurement systematics and culture in our center and to follow the common indicators used in the international arena, by creating benchmarking and cooperation opportunities, the Indicator Management System was established to contribute to the continuous improvement of quality. In this context, all indicators, Service and Clinic-based, determined by the Ministry of Health, are monitored with the support of the hospital information management system.
Physical Field Inspections
In our center; Building tours are made at regular intervals in order to establish the hospital's physical conditions and technical infrastructure for the patient, patient relatives and employees continuously, safely and easily accessible.
The team, which is formed by the central administration, is defined to ensure the effectiveness, continuity and systematicity of the work carried out at the Center by considering the diversity of the services.
In the building tours, the necessary physical and operational problems are determined and the necessary improvements are made.
Self-Assessment Process Within the scope of Health Quality Standards (SKS), self-evaluation (internal audit) is conducted twice a year in our center.
- Self-assessment team; Company Manager, Responsible Manager, Quality Officer, Human Resources and Patient Rights Officer, Finance Officer and, if necessary, the other units concerned.
- Self-assessment (internal audit) is performed twice a year, in June and December.
- The self-assessment plan shall be prepared in a way to cover all the sections within the Quality Standards of Health.
- All departments are informed about the audit schedule and plan before self-assessment (internal audit).
* In preparing the above text, Health Quality and Accreditation Department prepared the Health Quality Standards ADSH Standard.